Terms of Service – shopcharlottestone.com

Last Updated: [MM/DD/YYYY]

1. Acceptance of Terms

By accessing or using shopcharlottestone.com (the “Site”), you agree to these legally binding Terms. Continued use constitutes acceptance of any future revisions.

2. Modifications

We reserve the right to update these Terms. The current version will always be available at shopcharlottestone.com/terms.

3. Account Responsibilities

When creating an account, you must:

  • Provide accurate information
  • Maintain password confidentiality
  • Be at least 16 years old
  • Not use bots or automated tools

4. Purchases & Pricing

  • All prices are in USD ($) unless stated otherwise
  • We may cancel orders for pricing errors or fraud concerns
  • Payment is processed via PCI-compliant providers

5. Shipping Policy

Delivery timelines vary by destination. See estimates at checkout or visit shopcharlottestone.com/shipping.

6. Returns & Exchanges

Our 30-day return policy applies to most items. Full details at shopcharlottestone.com/returns.

7. Intellectual Property

All Site content (designs, logos, product imagery) is owned by Charlotte Stone Shoes and protected under U.S. and international copyright laws.

8. Prohibited Conduct

You may not:

  • Resell products for commercial purposes without authorization
  • Reverse engineer any Site technology
  • Use the Site for illegal activities

9. Disclaimers

The Site is provided “as is.” We do not guarantee:

  • Uninterrupted or error-free service
  • Absolute accuracy of product descriptions

10. Limitation of Liability

Charlotte Stone Shoes shall not be liable for:

  • Indirect or consequential damages
  • Product misuse by customers
  • Third-party service interruptions

11. Indemnification

You agree to indemnify us against claims arising from your breach of these Terms.

12. Privacy

Your data is handled according to our Privacy Policy.

13. Governing Law

These Terms are governed by California law. Disputes will be resolved in state or federal courts in Los Angeles County.

14. Contact

For questions:

  • Visit our Help Center
  • Use the Contact Form